IT Specialists plan and coordinate the installation, testing, operation, troubleshooting, and maintenance of hardware and software. They provide technical assistants on the telephone as well as in person to staff or on a contractual basis.
Additionally, IT Specialists research and analyze documentation and summarize their findings in the form of reports and presentations. They are responsible for designing new, or modifying existing technical software to meet client and company requirements. They install and customize software packages to meet individual client needs.
IT Specialists are employed throughout the public and private sectors or may be self-employed.
Skills
People coming together to create and produce live music are called musicians. The recording, publishing and selling of that music encompasses the Sound sector.

Administration refers to the body of workers who direct staff towards achieving a common set of business goals – they plan, organize, delegate and coordinate. Administration is comprised of a large number of roles including Managers, Executives, Supervisors, Directors, and include Receptionists or Assistants, and Accountants. Administration exists within any organization large or small, profit or non-profit.
The key role of any administrator is identifying and planning the short and long term goals within their area of the organization. They assign responsibility and authority accordingly and prioritize tasks in order to meet these objectives. A Manager is responsible for maintaining balance between staffing needs and production quality, while an Accountant oversees the financial affairs of the organization. Both Manager and Accountant are responsible for meeting the goals they have established and detecting potential deviations from these objectives.
Administrators don’t work alone in achieving their goals, they rely on a network of employees to make the organizations goals reality. They are the voice of an organizations aspirations and strategic vision. They must be exceptional at delivering a clear picture of this future both verbally and in writing to employees. The ability to clearly communicate a plan and provide instruction is pertinent to the success of an administrator and their business.
Administrators are leaders, coaches, and mentors for employees, they guide individuals down a path to personal success. They are the support system for staff members – they help resolve conflict, negotiate and problems solve. These interpersonal skills are extremely valuable to an Administrator as they assist in preserving company goals and maintain employee satisfaction.
IT Specialists typically have a degree or diploma in Computer Science, Information Science, or Information Systems Management, or they may have a degree in a field such as Mathematics, Statistics, Operations Research, or Engineering.